FAQs - Payment (process, timing, check receipt)

Can you issue developer payments by wire rather than check?
Please explain the payment cycle - How does the revenue flow from each entity to the next before it reaches the developers and how long does each step approximately take?
When can we expect payment for "xyz" invoice?
Why haven't we received a check?
What do we need to do if we are missing a check?
Why doesn't our check amount match the amount reported on the Extranet?

1. Q: Can you issue developer payments by wire rather than check?
A: We only pay developers via check, not wire. Our process involves cutting one check to each developer each month, and noting all of the AP Invoice ID numbers related to their vouchers on the check remittance stubs. These numbers can then be tied to the Payment Detail Query report on the Developer Extranet to determine what activity is included in the check.

2. Q: Please explain the payment cycle - How does the revenue flow from each entity to the next before it reaches the developers and how long does each step approximately take?
A: Qualcomm's normal business practice is to bill the operators on a monthly basis for the applicable fees with payment terms ranging from Net 30 to 90 days after the date of the invoice. When Qualcomm receives payment from the operator, Qualcomm will issue payments to the developers on or around the 15th day of the following month.

3. Q: When can we expect payment for "xyz" invoice?
A: Please understand that Qualcomm's normal business practice is to bill the operators on a monthly basis for the applicable fees with payment terms ranging from Net 30 to 90 days after the date of the invoice. When Qualcomm receives payment from the operator, Qualcomm will issue payments to the developers on or around the 15th day of the following month. In order to determine the expected Developer payment date you would first need to be able to determine the invoice due date, which is calculated by Invoice Date plus customer terms. Unfortunately, we are unable to disclose the Operators' terms to our Developers. The actual Developer payment date is also affected by whether the Operator pays Qualcomm on-time, early, or late. However, we can tell you that the time from date of Operator invoice until date of Developer payment typically ranges from 75-105 days.

4. Q: Why haven't we received a check?
A: First, please ensure that you have submitted all of the necessary tax documentation to Qualcomm to enable our Product Support team to set your company up as a vendor in our corporate payable system. If you have not yet submitted a W-9 (for U.S.-based developers) or a W-8BEN (for foreign developers), please email the documentation to brew-taxcert-req@qualcomm.com.

Also please understand that Qualcomm's normal business practice is to bill the operators on a monthly basis for the applicable fees with payment terms ranging from Net 30 to 90 days after the date of the invoice. When Qualcomm receives payment from the operator, Qualcomm will issue payments to the developers on or around the 15th day of the following month. In order to determine the expected Developer payment date you would first need to be able to determine the invoice due date, which is calculated by Invoice Date plus customer terms. Unfortunately, we are unable to disclose the Operators' terms to our Developers. The actual Developer payment date is also affected by whether the Operator pays QC on-time, early, or late. However, we can tell you that the time from date of Operator invoice until date of Developer payment typically ranges from 75-105 days.

5. Q: What do we need to do if we are missing a check?
A: You can use your internet browser to connect to path name https://brewx.qualcomm.com/developer/support.jsp to access the BREW Support email address. Please email all details of your missing check or expected payment. Once your request is received, our Accounting department will work to determine if the check has cleared our bank. If it has not yet cleared and at least two weeks have passed, your check will be voided and reissued to you.

6. Q: Why doesn't our check amount match the amount reported on the Extranet?
A: First, please verify that the items you were expecting to be paid for this month were actually part of the check in question by using the Payment Detail Query report. Also, please understand that manual deductions do not show up on any of the Extranet reports; they are only listed as AP Invoice ID codes on your check remittance stub. Manual deductions may be processed for a number of things, such as Foreign Withholding Taxes.